Support


PPST Solutions stands behind the products and brands it represents and offers comprehensive customer service and support using a skilled team of professional service technician and support personnel.

This includes product repairs, routine maintenance and regular calibration of the equipment.  It also encompasses application support by phone, chat, email or if needed, on-site.  Some of our added value start before any sale in the form of expert advice and consulting on your application needs. This allows us to tailor the optimal power test solution choosing from our vast selection of products from several manufacturers.

Not ready or no capital budget to buy equipment yet?  No problem, we can help put together an attractive equipment rental package as well.

 

All repair returns to PPST Solutions, Inc. must include a “Return Material Authorization” or RMA number. To receive an RMA number, please contact us at Toll-Free(USA): + 1(888) 239-1619 or email us at support@ppstsolutions.com.

If your item was not purchased directly from us, please contact your sales representative to make arrangements with them for the return of your product.

  • Please make sure RMA number is visible on shipping box.
  • We kindly ask that our equipment be returned in the original or similar packaging. Packaging of a quality less than that of the original packaging can result in shipping damage, which as a normal rule, we would not be responsible for regardless of repair status ( warranty or cost repair). If sending multiple units, do not stack units one on top of the other to prevent cosmetic damage resulting from rubbing parts during shipment.

When return Rental Equipment, please read the Return Instructions (link) below:

Rental Equipment Return Instructions


Any general description of the types of products, applications, and or options posted on the website does not constitute part of the agreement between seller and customer.

PPST Solutions, Inc. General Terms & Conditions are subject to change without prior notice, except that PPST Solutions, Inc. General Terms & Conditions posted on this website at the time customer places an order will govern the order in question, unless otherwise agreed in writing by seller and customer.

For more information or questions regarding the PPST Solutions, Inc. General Terms & Conditions, please contact PPST Solutions, Inc. directly.